WFBonline.com.au

Terms and Conditions

If you continue to view the pages in this website you are agreeing to be bound by the terms and conditions listed on this page, which together with our privacy policy govern wfbonline group pty ltd relationship with you in relation to this website.


The term “wfbonline”, wfbonline.com.au, “us” or “we” refers to the owner of the website. The term “you” refers to all persons using http://wfbonline.com.au. Third party business when referenced in the terms and conditions and privacy policy refers to us using another business of our choice to either or do all of the following, source products, pack orders and deliver orders. 


The terms and conditions of use are:

  • The content of this website is for your general information and use only. It is subject to change without notice.

  • Neither we (nor any third parties) provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • We reserve the right to cancel orders and fully refund you, the customer, at our discretion and without incurring additional liabilities.

  • Any promotional offers including discount codes and weekly specials are only valid for use towards online orders containing acceptable retail quantities and are not valid for wholesale quantities and/or those for business purposes.

  • You acknowledge that using any information or materials from this website is at your own risk and that we shall not be liable for that use. It remains your responsibility to ensure that all products, services and information used by you meet your specific requirements.

  • Reproduction of any content, design, layout, look, appearance or graphics contained in this website is prohibited.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

  • Referral discounts will not be valid if the referral address is the same as that of the referrer.

  • Quality issues with perishables resulting to refund needs to be reported within 48 hours of delivery.

  • Wfbonline Group Pty Ltd may use a third party business to both fulfil and deliver orders.  

  • Wfbonline.com.au or the third party delivery packers will endeavour to contact customers regarding unavailable items and offer substitutions.

  • Wfbonline.com.au reserve the right to cancel orders found to be fraudulent. Customers must only create and maintain one account per household. Promotional offers are limited for use according to its terms and conditions and cannot be used in conjunction with any other offers.

  • wfbonline.com.au reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. wfbonline.com.au will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.

  • Wfbonline.com.au requires upfront payment for orders to be delivered. This includes items added to an order already been placed. In the instance of non-payment, wfbonline.com.au the right to refuse delivery of goods.

Returns and Refunds

  • At wfbonline.com.au , we take pride in delivering the best quality produce at reasonable prices. If your expectations have not been met, we would love to know about it.

Online Refund & Returns – Satisfaction Guarantee

  • For any feedback or refund requests for online deliveries, please contact us via email at: contact@wfbonline.com.au , or give us a call on 0424 239 065.

  • We will refund the full amount for any products that have not met our promise, so please don’t hesitate to contact us. The only thing we request is that our customers advise us within 14 days of receiving delivery. All refunds will be credited back to the account the customer made payment with and will appear in 2-3 business days of the items being returned and wfbonline.com.au will cover the cost of delivery. Please have your order number ready when corresponding.

  • If you wish to receive a full refund for your order, wfbonline.com.au will refund the total amount including the delivery fee.

PLEASE NOTE

Your use of this website, and any dispute arising out of such use of the website, is governed under laws of the governments of New South Wales and Australia.

X